Customer Survey

Thank you for your valued
business. Please rate our
services to your company.
Date:
Account Number:
Account Name:
Survey completed by:

SERVICE TEAM Very Good Adequate Needs
Improvement
   Route Service Representative
   Demonstrates Job Knowledge
   Responds to Requests
   Introduces Additional Services
   Suggestions/Comments  

SERVICE AND PRODUCT QUALITY Very Good Adequate Needs
Improvement
   Quality of Merchandise and Replacements
   Sufficient Inventory
   Repairs and Size Changes Made Promptly
   Suggestions/Comments  

OVERALL VIEW OF SERVICE Yes No  
   Would you recommend Saniserv to others  
   Would you renew your Service Agreement  
   What do you like about Saniserv  

CUSTOMER FILE UPDATE  
   Our Contact Person at your Account
   Contact Phone Number -
   Fax Number -
   E-mail Address

CURRENT SERVICES   SERVICE NEEDS
Floor Pad Recycling   Equipment Repair
Mats   Pad Pole
Toweling   Bags
Mops   Bag Stands
Linens      
Paper      
Air Freshener      
Hand Cleaner      

COMMITMENT TO CUSTOMER SATISFACTION: Our objective is to exceed our customer's expectations by providing the BEST OVERALL SERVICE available today.
 
Thank You For Your Response!